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First Login

Your Faciotech CRM workspace is set up and deployed by Faciotech on behalf of your organization. You do not sign up yourself — instead, your company administrator or Faciotech will send you your login details once your tenant is ready.

Step 1: Check Your Welcome Email​

Look for a welcome email from your administrator or from Faciotech. It will contain:

  • Your tenant login URL (e.g., yourcompany.faciotech.net)
  • Your email address registered on the system
  • A temporary password or a link to set your password
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If the email does not arrive within a few minutes, check your spam or junk folder. Contact your company administrator if you still cannot find it.

Step 2: Log In to Your Tenant​

Navigate to your organization's dedicated CRM URL — it looks like:

yourcompany.faciotech.net

Enter the email address and temporary password provided in your welcome email, then click Log In. You can check Remember me to stay logged in on that device for a longer period.

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Bookmark your tenant URL. Each organization has its own dedicated subdomain, so make sure you are logging in at the correct address.

Step 3: Set Up Your Profile​

After your first login, take a few minutes to set up your profile:

  1. Click your avatar or name in the top-right corner
  2. Select Profile or Account Settings
  3. Update your full name and job title
  4. Upload a profile photo if you wish
  5. Set your preferred timezone and language

Step 4: Change Your Password​

If you received a temporary password, change it immediately:

  1. Go to Profile > Security (or Account Settings > Password)
  2. Enter your current temporary password
  3. Enter and confirm a new strong password
  4. Click Save
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Do not share your temporary password with anyone. Change it before you begin working in the system.

What Comes Next​

Once you are logged in and your profile is configured, you can start exploring your workspace. See Platform Overview to understand what modules and features are available in your tenant, and Navigating the Dashboard for a tour of the interface.