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Connecting a custom domain

Every Faciotech site automatically gets a *.builder.faciotech.com preview subdomain — perfect for sharing while you build. When you're ready to go public, attach your own domain in one of two ways.

Option A: domain registered with Faciotech​

If you registered through us (or have an existing Faciotech-managed domain), it's one click:

  1. Inside the editor, click Settings → Domains.
  2. Click Attach Domain.
  3. Pick the domain from the dropdown (only domains in your Faciotech account appear).
  4. Wait ~2 minutes for SSL to issue. Your site is live.

Option B: domain registered elsewhere​

If you registered at Namecheap, GoDaddy, eNom, ResellerClub, or another registrar:

  1. In the editor: Settings → Domains → Attach external domain.
  2. Type the full hostname (e.g. example.com or www.example.com).
  3. We give you two records to add at your registrar:
    • A verification CNAME (proves you control the domain)
    • An A record pointing at our hostname
  4. Add both at your registrar.
  5. Once DNS propagates (usually 5-30 minutes), come back to the Domains tab and click Verify.
  6. We issue SSL automatically and flip your site live.

What you get for free​

Every connected domain includes:

  • Free SSL certificate (auto-renewed every 60 days; you do nothing)
  • HTTP → HTTPS automatic redirect
  • www → apex redirect (or apex → www, your choice)
  • DNS-level analytics integration (works without cookies)

Free domain on annual plans​

If you're on Creator or above billed annually, your first year of one of these TLDs is free:

.com .net .org .me .info .biz .africa .com.gh

Renewal at standard rates after year one. Check the pricing page for current rates.

Troubleshooting​

SymptomLikely causeFix
"DNS not resolving" stuck >1 hourOld A record at registrar still pointing elsewhereRemove old A records, leave only the one we gave you
"SSL pending" stuck >10 minutesCAA record at registrar blocking Let's EncryptAdd letsencrypt.org to your CAA record (or remove the CAA entirely)
Site loads at https://example.com but not at wwwMissing CNAME for wwwAdd CNAME www → example.com at registrar
Apex (example.com) vs www (www.example.com) confusionEither works — pick one as canonicalIn Settings → Domains, set your preferred canonical

Switching domains​

Switching is fine. We don't redirect the old domain automatically (you'd need to do that at your DNS), but your site is happy to serve traffic from multiple domains simultaneously.

Next steps​